Privacy Policy

Introduction

This Privacy Policy describes how our Free Online File Converter ("we", "our", or "us") collects, uses, and shares information about you when you use our website and services (collectively, the "Service").

We are committed to protecting your privacy and ensuring the security of your personal information and files. This policy explains our practices regarding data collection, use, and protection.

Information We Collect

Files You Upload

• Files you upload for conversion are temporarily stored on our servers
• We only access your files for the purpose of performing the requested conversion
• File metadata may be processed to determine the appropriate conversion method
• All uploaded files are automatically deleted after conversion is complete

Automatically Collected Information

• IP address and general location information
• Browser type and version
• Device information and operating system
• Pages visited and time spent on our website
• Referral source (how you found our website)

Contact Information

• Name and email address when you contact us
• Any additional information you provide in your messages

How We Use Your Information

We use the collected information for the following purposes:

• File Conversion: To process and convert your uploaded files
• Service Improvement: To analyze usage patterns and improve our service
• Technical Support: To respond to your inquiries and provide support
• Security: To detect and prevent fraudulent or malicious activity
• Legal Compliance: To comply with applicable laws and regulations

File Security and Automatic Deletion

• Temporary Storage: Files are stored only temporarily during conversion
• Automatic Deletion: All files are automatically deleted within 1 hour of upload
• Secure Processing: Files are processed in a secure, isolated environment
• No Manual Access: Our staff cannot manually access your uploaded files
• Encrypted Transfer: All file transfers use SSL/TLS encryption

Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share information only in the following circumstances:

• Service Providers: With trusted third-party services that help us operate our website
• Legal Requirements: When required by law or to protect our rights
• Business Transfer: In connection with a merger, acquisition, or sale of assets
• Consent: When you explicitly consent to sharing your information

Cookies and Tracking Technologies

We use cookies and similar technologies to:

• Remember your preferences and settings
• Analyze website traffic and usage patterns
• Improve website functionality and user experience
• Provide relevant content and advertisements

You can control cookies through your browser settings. However, disabling cookies may affect some functionality of our website.

Your Rights and Choices

You have the following rights regarding your information:

• Access: Request access to the personal information we have about you
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information
• Objection: Object to certain uses of your information
• Portability: Request a copy of your information in a portable format

To exercise these rights, please contact us using the information provided in the "Contact Us" section below.

Data Retention

• Uploaded Files: Automatically deleted within 1 hour
• Usage Data: Retained for up to 12 months for analytics purposes
• Contact Information: Retained for as long as necessary to respond to inquiries
• Legal Requirements: Some data may be retained longer if required by law

Security Measures

We implement appropriate technical and organizational measures to protect your information:

• SSL/TLS encryption for data transmission
• Secure server infrastructure with regular updates
• Access controls and authentication mechanisms
• Regular security audits and monitoring
• Incident response procedures

Children's Privacy

Our Service is not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us so we can delete such information.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last updated" date. We encourage you to review this Privacy Policy periodically for any changes.

Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us: